Terms of service

Terms of Service

Last updated: December 27, 2025

Welcome to Carter & Morey. These Terms of Service govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these terms.

If you do not agree with these Terms of Service, please do not use our website or services.

Section 1 — General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you have permission from a parent or legal guardian.

You may not use our website or products for any unlawful or unauthorized purpose, including violating applicable intellectual property, consumer protection, or privacy laws.

We reserve the right to refuse service to anyone at our discretion where permitted by law.

Section 2 — Website Content & Accuracy

We aim to ensure that all information on our website is accurate and up to date.

However, we do not guarantee that all product descriptions, pricing, availability, or other content will always be completely accurate, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Section 3 — Products & Services

Certain products may only be available online and may have limited quantities.

We make every reasonable effort to display product descriptions, colors, and images as accurately as possible. However, actual colors may vary depending on your screen or device settings.

We reserve the right to modify, discontinue, or limit products or quantities at our discretion.

Section 4 — Pricing & Payment

All prices displayed on our website are subject to change without prior notice.

Payment must be completed before an order is processed and shipped.

By submitting payment information, you confirm that all billing details provided are accurate, complete, and authorized.

Section 5 — Orders & Acceptance

Placing an order constitutes an offer to purchase products from Carter & Morey.

After placing an order, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not constitute final acceptance.

We reserve the right to cancel or refuse orders for reasons including:

  • Product unavailability
  • Billing or payment issues
  • Fraud prevention concerns
  • Suspected misuse of our services

If an order is cancelled after payment, a refund will be issued where applicable.

Section 6 — Shipping & Delivery

Shipping and delivery terms are governed by our Shipping Policy.

Estimated delivery times are provided for convenience and are not guaranteed, as delays may occur due to circumstances outside our control.

Section 7 — Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Please review our Refund Policy carefully before making a purchase.

Section 8 — Third-Party Services

Our website may include third-party tools, payment providers, or external links.

We are not responsible for the content, privacy practices, or functionality of third-party websites or services.

Use of such services is at your own discretion.

Section 9 — User Submissions

If you submit reviews, comments, suggestions, or other content to us, you grant Carter & Morey the right to use, reproduce, and display such content for business purposes.

You agree not to submit unlawful, harmful, misleading, defamatory, or abusive content.

Section 10 — Prohibited Uses

You may not use this website to:

  • Violate laws or regulations
  • Commit fraud or deception
  • Interfere with website security
  • Distribute malware or malicious code
  • Scrape, copy, or misuse website content without permission

Violation of these terms may result in restricted access to our services.

Section 11 — Limitation of Liability

To the maximum extent permitted by law, Carter & Morey shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

Section 12 — Intellectual Property

All website content, including branding, logos, text, graphics, images, and design elements, is owned by or licensed to Carter & Morey and is protected by applicable intellectual property laws.

Unauthorized use is prohibited.

Section 13 — Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy for details on how we collect and process personal information.

Section 14 — Changes to These Terms

We may update these Terms of Service at any time to reflect operational, legal, or business changes.

Updated versions will be posted on this page with a revised effective date.

Continued use of our website constitutes acceptance of revised terms.

Section 15 — Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable laws and consumer protection regulations.

Section 16 — Contact Information

For questions regarding these Terms of Service, please contact us.

Email: info@cartermorey.com
Response Time: Within 24 hours

Customer Support Hours
Monday to Friday: 9:00 AM - 6:00 PM (EST)
Saturday and Sunday: 8:00 AM - 5:00 PM (EST)

Business Information:
Company Name: Carter & Morey
Address: Suite C, Level 7 World Trust Tower 50 Stanley Street Central HK (Hong Kong)
Phone number: +15205424169